Shipping policy
1. Processing Time
All orders are processed within:
-
3–7 business days for standard items
-
5–14 business days for custom 3D prints
Processing time does not include weekends or holidays.
2. Shipping Rates
Shipping rates are calculated at checkout. We offer:
-
Standard U.S. shipping
-
Free shipping over $60
3. Shipping Carriers
We ship through:
-
USPS
-
UPS
-
FedEx (optional)
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
5. Incorrect Addresses
Customers are responsible for entering the correct shipping address. We are not responsible for packages delivered to incorrect addresses.
6. Lost or Stolen Packages
Once a package is marked as delivered, we are not responsible for loss or theft. Please contact the carrier for assistance.
7. Damaged Orders
If your order arrives damaged:
-
Contact us within 48 hours
-
Include photos of the item and packaging
We will compensate as much as we can
8. International Shipping
Currently, we only ship within the United States.